Last updated: [date pending]
Eligibility
Most products are eligible for return within [X] days of delivery, provided the item is unused, in its original packaging, and accompanied by the invoice. Some categories (consumables, custom-installed devices) may be non-returnable — check the product page before purchasing.
How to request a refund
- Sign in and open the relevant order from your account.
- Select “Request Refund” and choose a reason.
- Our team will arrange a pickup or guide you on returning the item.
- Once we receive and inspect the item, the refund is credited to your original payment method within [X] business days.
Defective or wrong items
If you receive a defective, damaged, or incorrect item, contact us within 48 hours of delivery for a free replacement or full refund.